FAQs

All our products are custom-made based on the fabric and color selected by the customer.

Delivery takes between 10 to
14 business days. Please note that Fridays, Saturdays, and official holidays are not included in the delivery timeframe.

We offer shipping to Greater Cairo. For other governorates, we work with a third-party shipping company. If you’d like to confirm whether we deliver to your area, please contact us directly.

Yes, we offer a customization service that allows you to adjust the size and choose your preferred color or fabric.

Yes, just contact our customer service and we’ll arrange everything for you.

Returns and exchanges are only accepted if there is an issue with the product. For more details, please refer to our Return & Exchange Policy.

We recommend regular dusting with a soft cloth and immediate cleaning of spills using a damp cloth. Avoid harsh cleaners and keep products away from direct sunlight or moisture.

We don’t have a dedicated showroom at the moment, but you can find a selection of our products displayed at two showrooms in New Cairo.

Yes, we offer full furnishing services for homes and projects. Please contact us for more details.

You can check your order status by contacting our customer service.

We require full payment (100%) through our website when placing your order.

Shipping fees are not included in the product price.

Yes, you can request a custom design through our customization service.